Terms and Conditions

Welcome to Elezent.com.bd, the official online store for Elezent, a trusted clothing brand in Bangladesh. By accessing or using our website, you agree to these Terms and Conditions. Please read them carefully before placing an order or using any service on Elezent.com.bd.

1. About Elezent

Elezent is a Bangladesh-based clothing brand offering high-quality Panjabis, T-shirts, and lifestyle apparel. We are committed to providing stylish, affordable, and durable clothing through Elezent.com.bd, our secure online shopping platform.

2. Eligibility to Use

By using Elezent.com.bd, you confirm that:

• You are 18 years or older or have parental/guardian consent.

• You can legally enter into a contract under Bangladeshi law.

3. Product Descriptions & Pricing

• Elezent.com.bd strives to display accurate product details, including fabric type, size options, design, and pricing.

• We reserve the right to modify prices, designs, or availability without prior notice.

• Product colors may vary slightly due to lighting or device screen settings.

4. Orders and Secure Payments

• All orders placed on Elezent.com.bd are subject to acceptance.

• We accept multiple secure payment options: Cash on Delivery, bKash, Nagad, Rocket, and card payments.

• By providing payment details, you confirm authorization for the transaction.

5. Shipping Across Bangladesh

• Elezent delivers to all regions in Bangladesh.

• Delivery timelines and charges will be displayed at checkout.

• We are not responsible for delays caused by courier services or external events beyond our control.

6. Return and Exchange Policy

• You can request a return or exchange within 7 days of delivery if the product is unused, unworn, and in its original packaging.

• To initiate a return, contact our Elezent Customer Service via email or phone.

• Refunds/exchanges are processed after quality verification of the returned item.

7. User Conduct

By using Elezent.com.bd, you agree:

• Not to submit false, misleading, or fraudulent information.

• Not to disrupt or harm the website’s security or functionality.

• To respect intellectual property rights associated with our brand and website content.

8. Copyright & Intellectual Property

All content on Elezent.com.bd — including designs, logos, images, product descriptions, and brand elements — is owned by Elezent. You may not copy, reproduce, or use any content without permission.

9. Limitation of Liability

Elezent is not liable for:

• Any damages arising from use or misuse of our website.

• Errors, interruptions, or technical issues on the site.

10. Privacy Commitment

Please review our Privacy Policy to understand how we collect, use, and protect your personal information on Elezent.com.bd.

11. Changes to Terms

Elezent reserves the right to update these Terms and Conditions. Updates will be posted on this page. Continued use of Elezent.com.bd means you accept the revised Terms.

12. Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes will be handled by courts in Bangladesh.